Privacy Policy

Last updated: January 2024

At PDF Tools Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect minimal information to provide our services:

  • Files you upload: PDF and document files uploaded for processing. These files are automatically deleted after processing is complete.
  • Usage data: Anonymous analytics data such as pages visited, browser type, and device type to improve our services.
  • Contact information: Name and email address if you contact us through our contact form.

How We Use Your Information

  • To provide and maintain our PDF processing services
  • To improve and optimize our website and tools
  • To respond to your inquiries and support requests
  • To detect and prevent technical issues or abuse

File Security

Your uploaded files are processed securely using encrypted connections (HTTPS/TLS). Files are:

  • Processed in isolated environments
  • Never accessed by our team for any purpose other than troubleshooting (with your explicit permission)
  • Automatically deleted from our servers after processing
  • Never shared with third parties

Cookies and Tracking

We use cookies for:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics).
  • Advertising cookies: May be used by our advertising partners (e.g., Google AdSense) to display relevant ads.

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

Third-Party Services

We may use third-party services that have their own privacy policies:

  • Google Analytics (website analytics)
  • Google AdSense (advertising)
  • Netlify (website hosting)

Data Retention

Uploaded files are deleted immediately after processing. Contact form data is retained for up to 12 months to handle your inquiry. Analytics data is retained according to our analytics provider's policies.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us.